Intellectual Property Claim
Last updated: August 2026
Serperman respects intellectual property rights and expects the same from customers, visitors, business partners, and other users of our website. This page explains how to report content that you believe infringes your intellectual property rights and how Serperman may review a submitted claim.
1. Our Commitment to Intellectual Property
Serperman aims to respect applicable intellectual property rights when creating, publishing, displaying, and maintaining content on our website.
Our website may contain product photographs, graphics, product descriptions, logos, trademarks, written content, page designs, and other materials. Some content may belong to Serperman, while other materials may be provided or licensed by third parties.
We take legitimate intellectual property concerns seriously and provide a process through which rights holders can notify us of material they believe infringes their rights.
2. What May Be Protected?
Intellectual property rights can cover different categories of creative and commercial works. Depending on the circumstances and applicable law, a claim may concern:
Copyrighted Works
Original photographs, illustrations, written materials, graphics, artwork, website content, and other copyright-protected works may be subject to a claim when used without appropriate authorization.
Trademarks & Brand Elements
Names, logos, symbols, slogans, and other identifiers may be protected by trademark or similar rights. A claim should identify the relevant mark and explain the alleged unauthorized use.
Design Rights
Where applicable, protected designs or other proprietary visual elements may be subject to intellectual property rights.
Other Proprietary Rights
If your concern involves another recognized intellectual property right, explain the right involved and provide enough information for Serperman to understand the basis of your claim.
3. When Should You Submit a Claim?
You should submit an intellectual property claim when you have a legitimate basis to believe that material available through the Serperman website infringes a right that you own or are authorized to enforce.
Claims should be based on identifiable information rather than general disagreement with website content, product style, pricing, or business practices.
Important: Please do not submit a claim simply because content is similar to your own work. A proper claim should identify the protected work or right, the material at issue, and the reason you believe the material infringes your rights.
4. Information Required in a Claim
To help us review a claim efficiently, please provide sufficient information to identify both the intellectual property right and the material you believe is infringing.
- Your full legal name and contact information.
- A description of the intellectual property right you believe has been infringed.
- Information identifying the original or protected work.
- The URL or other specific location where the allegedly infringing material appears on the Serperman website.
- A clear explanation of why you believe the material infringes your rights.
- Evidence supporting your ownership or authority to act on behalf of the rights holder, where appropriate.
- Any additional information that may reasonably help us evaluate the claim.
5. How to Submit an Intellectual Property Claim
Intellectual property claims should be submitted in writing to [email protected].
Identify the Right
Clearly explain what intellectual property you own or are authorized to represent.
Identify the Content
Provide the exact product page, webpage, image, text, or other material that you believe is infringing.
Send the Notice
Email your complete written notice and supporting information to [email protected].
6. Claim Submission Checklist
| Information | What to Provide |
|---|---|
| Claimant Identity | Full name and reliable contact information. |
| Rights Identification | Type of intellectual property right involved. |
| Ownership | Information demonstrating ownership or authorization. |
| Protected Work | Description or identification of the original work or protected right. |
| Allegedly Infringing Material | Specific URL, page, image, text, or other identifiable material. |
| Reason for Claim | Clear explanation of the alleged infringement. |
| Supporting Information | Documents or other evidence that may help establish the claim. |
7. Accuracy of Submitted Information
Intellectual property claims should contain accurate and complete information. Claimants should submit notices only when they have a reasonable and legitimate basis for asserting infringement.
Providing knowingly false, misleading, or fraudulent information may interfere with the review process and may have legal consequences under applicable law.
If you are uncertain whether material infringes your rights, you may wish to obtain independent legal advice before submitting a formal claim.
8. What Happens After a Claim Is Received?
After receiving an intellectual property notice, Serperman may review the information provided to determine whether the claim is sufficiently specific and supported for further consideration.
Depending on the circumstances, we may contact the claimant for clarification or additional information. We may also review the identified material and its relationship to the claimed intellectual property.
Initial Assessment
We may assess whether the notice identifies a specific intellectual property right and clearly identifies the material at issue.
Additional Information
If important information is missing, Serperman may request additional details before determining an appropriate response.
Appropriate Response
Where appropriate, Serperman may take action regarding the identified material based on the circumstances and applicable law.
Further Contact
We may communicate with the claimant or relevant parties when additional clarification is reasonably necessary.
9. Content Removal or Restriction
Depending on the nature of a claim and the information available, Serperman may determine that content should be reviewed, restricted, removed, modified, or otherwise addressed.
Submission of a claim does not automatically guarantee that content will be removed. Each matter may require individual assessment based on the available information and applicable legal requirements.
No automatic removal: A claim should not be treated as an automatic determination of infringement. Serperman may evaluate the claim before taking action.
10. Counterclaims & Disputes
In some circumstances, a person or business affected by an intellectual property claim may dispute the allegation or provide information explaining why the material is authorized, independently created, or otherwise permitted.
If Serperman receives information that materially changes the facts surrounding a claim, we may consider that information as part of our review.
Nothing in this page creates a contractual obligation requiring Serperman to adopt a particular procedure in every dispute.
11. Copyright Claims
Copyright concerns should identify the original copyrighted work and the specific Serperman material that allegedly reproduces, displays, distributes, or otherwise uses that work without authorization.
Where possible, provide a direct URL to the relevant Serperman page and enough information to distinguish the allegedly infringing material from other content appearing on the website.
12. Trademark Claims
Trademark-related claims should identify the relevant trademark, the owner of that mark, and the manner in which the mark is allegedly being used without authorization.
If the trademark is registered, you may include relevant registration information where available. You should also identify the particular Serperman content that you believe creates the alleged infringement.
13. Images, Product Content & Creative Materials
If your claim concerns a photograph, illustration, product image, graphic, written description, or other creative material, please identify the original work and explain your relationship to that work.
Providing the original source or other documentation may help Serperman understand the nature of the claim and distinguish legitimate use from unauthorized use.
14. Confidentiality & Information Handling
Information submitted as part of an intellectual property claim may need to be reviewed internally and, where reasonably necessary, shared with relevant parties to investigate or respond to the matter.
Claimants should avoid including unnecessary sensitive personal information in their submission. Only provide information reasonably relevant to the claim.
Personal information submitted to Serperman is handled subject to our applicable Privacy Policy.
15. No Waiver of Rights
Nothing in this Intellectual Property Claim policy is intended to waive any intellectual property rights, defenses, remedies, or legal rights available to Serperman, a claimant, a content owner, or another affected party.
Serperman reserves the right to take appropriate action based on the circumstances of a particular matter and applicable law.
16. Policy Updates
Serperman may update this Intellectual Property Claim policy when our website, business operations, procedures, or applicable legal requirements change.
Any revised version will be posted on this page with an updated effective date where appropriate.
Visitors and rights holders are encouraged to review this page periodically if they intend to submit an intellectual property notice.
17. Submit a Claim
If you believe that content available through the Serperman website infringes your intellectual property rights, please send a detailed written notice to our support team.
