Terms Of Service
Last updated: August 2026
Welcome to Serperman. These Terms of Service establish the terms that apply when you visit our website, browse our products, create an order, communicate with our team, or otherwise use services provided through our online store. By accessing or using the website, you agree to follow these terms. Please read them carefully before placing an order.
1. About These Terms
These Terms of Service apply to your use of the Serperman website and related online shopping services. They describe important information concerning website access, product purchases, payments, orders, shipping, returns, intellectual property, limitations of liability, and other matters related to your relationship with Serperman.
By continuing to use our website, you confirm that you have read and understood these terms and agree to be bound by them. If you do not agree with these Terms of Service, please discontinue use of the website.
2. Definitions
For purposes of these Terms of Service, the following terms have the meanings described below.
Refers to the online store operated under the Serperman name, including its website, customer service operations, and related shopping services.
Refers to the Serperman online store and the pages, features, and content made available through the website.
Refers to any person who accesses the website, communicates with Serperman, or purchases products through the store.
Refers to merchandise offered through Serperman, including baby sets, toddler dresses, and kids' tops.
3. Website Use
You may use the Serperman website for lawful personal shopping and informational purposes. You agree not to use the website in a manner that violates applicable laws, interferes with the operation of the website, or harms the rights of Serperman or another person.
You must not:
- Use the website for fraudulent or unlawful purposes.
- Attempt to gain unauthorized access to restricted areas or systems.
- Interfere with the security, availability, or normal operation of the website.
- Use automated methods to collect website content without authorization.
- Submit false, misleading, or fraudulent information when placing an order.
- Attempt to use another person's account or payment information without authorization.
- Introduce malicious software, harmful code, or other disruptive material.
Serperman may restrict or terminate access to the website when reasonably necessary to protect the website, customers, business operations, or other legitimate interests.
4. Product Information
Serperman makes reasonable efforts to present product information as accurately as possible. Product descriptions may include information about styles, materials, sizes, colors, features, and other characteristics.
Because screens and devices can display colors differently, the actual color of a product may vary slightly from the color shown on your device. Product photographs are provided to help customers understand the appearance of merchandise but should not be considered a guarantee of exact visual reproduction.
Product availability can change without notice. A product displayed on the website may become unavailable before an order is successfully fulfilled.
5. Pricing & Product Availability
Prices displayed on the Serperman website are presented in the applicable currency shown during the shopping and checkout process. Product prices and availability may change without prior notice.
Serperman makes reasonable efforts to ensure that pricing information is accurate. If an obvious pricing or listing error occurs, we may contact the customer before fulfilling the order to confirm whether the customer wishes to proceed at the correct price or cancel the affected order.
Displaying a product on the website does not constitute a guarantee that the product will remain available for purchase at all times.
6. Orders & Acceptance
When you submit an order through the Serperman website, you are making a request to purchase the selected products. An order confirmation indicates that your order information has been received; it does not necessarily guarantee that every item will be available or that the order cannot later be reviewed.
Serperman reserves the right to review, limit, or cancel an order when necessary, including in circumstances involving suspected fraud, inaccurate information, product availability issues, pricing errors, or other legitimate operational concerns.
If an order is canceled after payment has been received, any applicable refund will be handled according to the payment and refund procedures associated with the order.
7. Payment
Customers are responsible for providing valid payment information and ensuring that they are authorized to use the selected payment method. Orders may not be processed until payment authorization or confirmation has been successfully completed.
You agree not to use a payment method that you do not have permission to use or provide false information in connection with a transaction.
If a payment is declined, reversed, disputed, or otherwise unavailable, Serperman may delay or cancel fulfillment until the payment issue has been resolved.
8. Shipping & Delivery
Shipping services, handling periods, transit estimates, shipping costs, carrier information, and delivery procedures are described in our Shipping Policy.
| Shipping Detail | Standard Terms |
|---|---|
| Shipping Cost | $6.99 flat rate |
| Handling Time | 1 business day |
| Transit Time | 2–6 business days |
| Order Cut-Off | 5:00 PM EST, Monday–Friday |
| Delivery Services | USPS / UPS / FedEx |
Delivery estimates are not guaranteed delivery dates. Carrier delays, weather, holidays, transportation interruptions, address problems, and other circumstances outside Serperman's reasonable control may affect actual delivery timing.
9. Returns & Refunds
Returns and refunds are governed by the Serperman Return & Refund Policy. Eligible merchandise may be returned within 60 days according to the requirements and procedures described in that policy.
| Return / Refund Item | Serperman Terms |
|---|---|
| Return Window | 60 days |
| Refund Processing | Up to 12 days after receipt and approval |
| Return Processing Fee | No fee |
| Restocking Fee | No fee |
| Refund Processing Fee | No fee |
Customers should review the complete Return & Refund Policy before submitting a return request.
10. Customer Responsibilities
Customers are responsible for reviewing product details, selecting appropriate sizes and quantities, providing accurate shipping information, and checking order information before completing a purchase.
Customers are also responsible for:
- Providing accurate contact and delivery information.
- Protecting account credentials if an account is created.
- Reviewing order confirmations for accuracy.
- Following applicable care and use instructions for purchased products.
- Contacting Serperman promptly when an order problem is identified.
- Using the website and purchased products in a lawful manner.
11. Children's Products
Serperman's collection includes merchandise designed for babies, toddlers, and children. Product descriptions, sizing information, and other product details should be reviewed carefully before purchase.
Customers are responsible for determining whether a particular product is appropriate for the intended wearer and for following any care, sizing, or product-use information supplied with the merchandise.
Product descriptions should not be interpreted as professional medical, safety, childcare, or other specialized advice. If you have a question about whether a product is appropriate for a particular child or situation, use your own judgment and seek qualified professional advice where appropriate.
12. Intellectual Property
Unless otherwise stated, the content made available through the Serperman website, including text, graphics, photographs, logos, layouts, product presentation, page design, and other original materials, is owned by or used lawfully by Serperman and may be protected by applicable intellectual property laws.
You may view and use website content for personal shopping purposes. You may not reproduce, redistribute, modify, publish, sell, or commercially exploit website content without appropriate authorization.
Nothing in these Terms of Service grants you ownership of Serperman's trademarks, copyrighted materials, photographs, designs, or other intellectual property.
13. Third-Party Services & Links
The Serperman website may interact with third-party services that support functions such as payment processing, shipping, analytics, hosting, or other website operations.
Third-party services may have their own terms, privacy practices, and policies. Serperman is not responsible for the independent terms, content, availability, or practices of third-party services that are outside our reasonable control.
14. Website Availability
We aim to keep the Serperman website available and functioning reliably, but uninterrupted access cannot be guaranteed. Website availability may occasionally be affected by maintenance, updates, technical problems, hosting issues, network interruptions, security measures, or other circumstances.
Serperman may modify, suspend, or discontinue portions of the website or specific features when reasonably necessary for maintenance, security, operational, or business purposes.
15. Disclaimer of Warranties
To the extent permitted by applicable law, the Serperman website and its content are provided on an "as available" basis. We make reasonable efforts to maintain accurate information, but we do not represent that every website page, product listing, feature, or service will always be completely error-free, uninterrupted, or available.
Information on the website is provided for general shopping and informational purposes. Customers should review the applicable product, shipping, return, privacy, and other policies before completing a transaction.
16. Limitation of Liability
To the fullest extent permitted by applicable law, Serperman will not be responsible for indirect, incidental, special, consequential, or similar losses arising from your use of the website or inability to use the website, except where such limitation is prohibited by law.
Nothing in these Terms of Service is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
17. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, costs, or reasonable expenses arising from your unlawful use of the website, violation of these Terms of Service, infringement of another party's rights, or misuse of the services provided by Serperman.
18. Privacy
Your use of the Serperman website may involve the collection and processing of information as described in our Privacy Policy. By using the website, you acknowledge that personal information may be handled in accordance with the applicable privacy practices described there.
Customers should review the Privacy Policy for information about how personal information is collected, used, stored, and protected.
19. Changes to These Terms
Serperman may update these Terms of Service from time to time to reflect changes in our services, website operations, business practices, or applicable requirements.
When changes are made, the updated version will be posted on the website with a revised effective date when appropriate. Your continued use of the website after updated terms are posted constitutes acceptance of the revised terms to the extent permitted by applicable law.
20. Governing Law
These Terms of Service are intended to be interpreted in accordance with applicable laws. Any dispute arising from the use of the Serperman website or purchase of products will be addressed according to the applicable legal requirements and jurisdiction.
Nothing in these terms is intended to remove or restrict rights that consumers may have under mandatory applicable law.
21. Severability
If any provision of these Terms of Service is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary where legally permitted, and the remaining provisions will continue to apply.
22. Entire Agreement
These Terms of Service, together with the policies and information expressly incorporated into them, describe the principal terms governing your use of the Serperman website and online shopping services.
Product-specific information, checkout information, shipping terms, return terms, privacy practices, and other applicable policies may also apply to your individual transaction.
23. Contact Serperman
If you have questions about these Terms of Service, an order, product information, shipping, returns, refunds, or another aspect of our online store, please contact our customer support team.